PAYMENT POLICY

A. PAYMENT METHODS FOR ACCOUNT UPGRADE REGISTRATION:

Bao Kim

After selecting this method and clicking “Pay now”, users will be redirected to the VNPay payment gateway. Users need to open their Mobile Banking app, click Pay and scan the QR code on the screen. After verifying all information, users confirm the payment.

B. PAYMENT SECURITY COMMITMENT:

The card payment system is provided by BaoKim payment gateway partners (“Payment Gateway Partners”) who are legally licensed to operate in Vietnam. The payment security standards at HeyLearning.net comply with industry security standards.

Payment security regulations:

Payment transactions by international and domestic cards comply with the security standards of Payment Gateway Partners, including:

Customer financial information is protected throughout the transaction process using SSL (Secure Sockets Layer):

PCI DSS payment data security certification provided by Trustwave.

One-time password (OTP) sent via SMS to ensure account access is authenticated.
MD5 128-bit encryption standard.
Security principles and regulations in the banking and finance industry as regulated by the State Bank of Vietnam.

HeyLearning.net’s payment transaction security policy applies to customers:

HeyLearning.net provides token storage utility – only storing encrypted strings provided by the Payment Gateway Partner. HeyLearning.net does not directly store customer card information. Card payment information security is performed by the Payment Gateway Partner.

For international cards: customer card payment information that can be used to establish transactions is not stored on HeyLearning.net’s system.
For domestic cards: HeyLearning.net only stores order codes, transaction codes, and bank names.

HeyLearning.net does not store customer card information; information is only used for payment and for necessary reconciliation with athlete information.

HeyLearning.net is committed to strictly implementing necessary security measures for all payment activities on the HeyLearning.net website. If you have any issues during payment, please contact HeyLearning.net immediately via: